Shipping & Delivery

Shipping Destinations We currently ship to addresses within Indonesia and offer international shipping to select countries. Please note that shipping fees and delivery times may vary depending on the destination.

Shipping Methods We offer several shipping methods to ensure your order reaches you in a timely manner. Our standard shipping option typically takes 3-5 business days for delivery, while expedited shipping options are available for faster delivery.

Order Processing Time Orders are typically processed and shipped within 1-2 business days of receipt. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Fees Shipping fees are calculated based on the weight of your order and your selected shipping method. Standard shipping within Indonesia starts at IDR 25,000, while international shipping fees vary depending on the destination.

Tracking Your Order Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the status of your delivery on our website or the courier's website.

Delivery Times Delivery times vary depending on your location and the shipping method selected. Standard shipping within Indonesia typically takes 3-5 business days for delivery, while international shipping may take 7-14 business days. Please note that delivery times may be affected by factors beyond our control, such as weather or customs delays.

International Shipping We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees. Please check with your country's customs office for more information on any potential additional charges.

Shipping Restrictions Certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We reserve the right to refuse or cancel orders that cannot be shipped to the specified address due to shipping restrictions.